I've managed to find some errors pertaining to the last installation of SP1 that you ran on your computer. Were you downloading VS SP1 via the web installer through a proxy? I can see errors from the log indicating that there were some components that were not downloaded completely. I suspect that could be the cause of the Silverlight installer not being able to detect SP1 installed on your system, but I could be wrong.
Once is completed, please verify the checksums of the ISO image file with a third party tool eg: HashCheck with the checksums below. If the checksums match, please go ahead and mount the ISO and install it. After that, please try to install Silverlight and do post back your results, thank you. File: VSSP1dvd1. Hi kwlh, it would be very helpful if more detailed error logs could be posted.
You can do that by following the steps below:. You see the error because of the existing VS SP1. Please uninstall VS SP1 from control panel and reapply it. This is to avoid the repair RiaServices.
I have uninstalled SP1 and reinstalled it and it failed. You should upgrade or use an alternative browser. I also tried the System Update Readiness Tool then tried reinstalling SP1; however, it still failed with the same error code.
The CBS log files are attached. Any help would be appreciated. I would just reinstall the OS; however, the computer is a laptop with a broken primary monitor and I'm not able to run the HP recover utility without a working built in monitor. Joined Mar 2, Posts 8, Location District I know that it doesn't list your error code, but I am saying that it is relevant in this particular case. Basically, it will perform several fixes, and one of them applies to your situation. It is just easier to run a neat, automated tool, rather than having to fix it manually.
Once you have run it, please re-start your computer, re-run Windows Update, and let me know whether that resolves your problem. I'll collect log information to you according to systemx 's suggestions. Hi systemx ,. The ISO image file I downloaded has the checksums as below. It is different than what you have. What does it mean here? The content you requested has been removed. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Visual Studio Setup and Installation.
Sign in to vote. This hotfix is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.
If the Hotfix download available button in the beginning of this article does not appear, contact Microsoft Customer Support Services to obtain the hotfix. Here is a complete list of Microsoft Customer Support Services telephone numbers and information about support costs Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem.
The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes or later file attributes that are listed in the following table. When you view the file information, it is converted to local time. Symptoms The following error is logged in the Ccmsetup. Need more help? Expand your skills.
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